Emergency repair
Technical support
Emergency Repair
For malfunctions and urgent repairs to your horse walker, you can quickly call in a specialized service technician. Repairs are carried out every day at nationally and internationally.
Outside office hours you can reach us for emergency’s. Your request will be passed on to the service technician on duty who will contact you as soon as possible.
Based on a description of the problem, type of machine, photos and maintenance history, a fault diagnosis will be made and it is determined in consultation whether the fault can be resolved by telephone or whether a repair visit needs to be planned. Parts can also be sent.
The travel expenses for a emergency visit will be discussed in advance with the customer. When calculating the costs, Ravenstein, the Netherlands is the starting point. Whenever possible, we combine with other relations.